Shipping Policy

All orders are shipped within a week using the Royal Mail Tracked 48hr service to ensure a speedy delivery, Fireside Clayworks will not be responsible for lost, stolen or misdirected mail, or for delays due to misinformation.

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Tracking numbers will be sent to the purchaser.

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Customs fees and local taxes may be payable for international orders.

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Returns Policy

All orders are carefully packaged, so breakages are very rare, if there is a problem with your order, then please email me at firesideclayworks@gmail.com within 3 days of receipt.